Licensed electricianFamily-owned in Greeneville, TNSame-day service when available

Service repair · Greeneville, TN

Meter Base, Weatherhead & Service Mast Repair

When a storm drops a limb on your service line, a truck clips your wires, or a rusted meter box finally fails, you need someone who can do meter base replacement in Greeneville, TN, and get the power back on safely. GPM Electrical repairs and replaces meter bases, weatherheads, and service masts for homes in Greene County and the nearby area. This is the equipment where the power company’s wires connect to your house, so we take it slowly and do it right.

  • Meter base replacement
  • Weatherhead & mast repair
  • Mobile home meter bases
  • Storm & vehicle damage

The parts, in plain language

  • Meter base: the metal box on the outside of your home that the electric meter plugs into.
  • Service mast: the pipe that carries the wires up from the meter base to the roofline when the power comes in overhead.
  • Weatherhead: the curved cap at the top of the mast where the wires enter. It keeps rain out of the pipe.
  • Service entrance cable: the heavy wire that runs from the weatherhead down to the meter base and on to your panel.

If any of these is cracked, rusted through, pulled loose from the wall, or leaning, the whole service is at risk. Water in the meter base, burn marks, melted plastic, a mast bent by a fallen limb, or wires hanging at the corner of the house all call for a professional right away.

Storm, tree and vehicle damage

The most urgent jobs we get here come from damage to the service. We have replaced a meter box and re-adjusted the power lines to the house, and we have repaired a service line that was snapped when a semi-truck hit it. Storm calls look similar: a tree limb takes the weatherhead off the mast, or the wires get yanked, and the mast bends.

If lines are down, sparking, or lying on the ground or on your roof, stay far away and call your power provider and 911 first. Do not touch them and do not go near standing water around them. Once the area is safe, call us to repair the part that belongs to the home.

Meter base replacement

A meter base wears out from rust, weather, cracked covers, loose lugs, and old age. Replacing it means the power has to be shut off at the source, so we work with your power provider’s schedule for that part. We install a new meter base that suits your service, reconnect the wires to the panel side, and set it up so your provider can reinstall the meter and restore power.

If your panel is old too, it often makes sense to look at both at once. Our panel upgrade page explains what that involves.

Tree limb resting on overhead service wires after a storm

Weatherhead and mast repair

A bent mast, a cracked weatherhead, or a loose strap is a small repair that becomes a big one if wind or ice gets to it. We straighten or replace the mast, install a new weatherhead, and make sure the wires have the drip loop they need so rain does not run down into the pipe. Where the service entrance cable is worn, cut, or chewed, we replace it instead of patching it.

Who fixes what: your side and the power company's side

In most cases, the power company owns the wires that come from the pole to the connection at your weatherhead, and it owns the meter itself. The home owns the mast, the weatherhead, the meter base, and the wiring from there into the house. The exact dividing line can vary, so a quick call to your power provider tells you where its responsibility ends. We repair our side, and your provider disconnects and reconnects the power as needed.

If you are not sure whose problem you have, call us. We can tell you what we see and who you need to contact.

What to expect

  1. Call (423) 620-2283 and describe the damage. Photos of the mast, weatherhead, and meter base help us plan.
  2. If power has been shut off for safety, we plan the repair around your provider’s reconnect schedule. Same-day and emergency service is available when the schedule allows.
  3. You receive the price for the work before it starts. The service-call fee for a diagnostic visit comes up on the first call, not on the invoice.
  4. We replace the damaged parts, check the connection to your panel, and tell you what to expect for the reconnect. Payment is cash, check, or Cash App.

Why homeowners call GPM

  • Licensed electrician
  • Family-owned in Greeneville
  • Price before any work begins
  • Permits pulled when required
  • Rated 5.0 on Google

Talk to Nick directly

(423) 620-2283

Same-day service when the schedule allows. You get the price before any work begins.

Questions

Meter base and service repair questions

Straight answers about pricing and how we work. Don’t see your question? Call Nick.

A tree pulled the wires off my house. Who do I call first?

If wires are down, sparking, or touching anything, call your power provider and 911 and stay back. When it is safe, call us. We repair the mast, weatherhead, and meter base on the home side and coordinate around your provider's reconnect.

Can I replace my own meter base?

No. The wires entering the meter base are live from the power company even when your main breaker is off, and the meter seal is the provider's. This is work for a licensed electrician.

How long will I be without power?

It depends on the damage and on your power provider's schedule for disconnecting and reconnecting. We tell you what to expect when we see the job.

Can you work on a mobile home meter base?

Yes. Mobile homes often have a meter base on a pole or a separate stand. If you are setting up a new home and need the whole service, see our mobile home electrical hookup page.

Request an estimate

Get Your Service Repaired

Service damaged or meter box failing? Call GPM Electrical, and we will tell you what we can do and what your power provider needs to do.

  • Estimates over the phone where possible
  • Upfront pricing before work begins
  • Cash, check or Cash App accepted

Request an Estimate

Tell us about the job and Nick will get back to you.

Prefer to talk? Call (423) 620-2283